Privacy Policy for Clico

1. Introduction

This Privacy Policy describes how Clico ("we," "our," or "us") collects, uses, and shares information when you use our Chrome extension (the "Extension"). We are committed to protecting your privacy and handling your data transparently and securely.

2. Information We Collect

2.1 Information You Provide

• User Instructions: Text input and prompts you provide to generate AI-powered outputs
• Account Information: If applicable, email address and authentication credentials for service access

2.2 Automatically Collected Information

• Web Page Content: When you activate the Extension, we temporarily access and process the content of the web pages you're viewing to generate outputs based on your instructions
• Usage Data: Information about how you interact with the Extension, including feature usage and error logs
• Technical Information: Browser type, Extension version, and basic device information

2.3 Information We Do Not Collect

• We do not collect browsing history from pages where the Extension is not actively used
• We do not track your activity across websites when the Extension is inactive
• We do not access web page content without your explicit action to use the Extension's features

3. How We Use Your Information

We use the collected information to:

• Provide Core Functionality: Process web page content and user instructions to generate AI-powered outputs
• Improve the Extension: Analyze usage patterns to enhance features and user experience
• Technical Support: Diagnose and fix technical issues
• Communication: Send service-related notices and updates (if you've provided contact information)

4. Data Processing and Storage

4.1 AI Processing

Web page content and your instructions are processed through third-party AI service providers to generate outputs. This processing is temporary and performed solely to fulfill your requests.

4.2 Data Retention

• Web Page Content: Processed in real-time and not permanently stored on our servers
• User Instructions: May be temporarily logged for error debugging and retained for up to 30 days
• Usage Data: Retained for up to 12 months for analytics purposes

4.3 Data Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS) and access controls to protect your information from unauthorized access, alteration, or destruction.

5. Information Sharing and Disclosure

5.1 Third-Party Service Providers

We share information with:

• AI Service Providers: To process content and generate outputs (e.g., OpenAI, Anthropic, or similar)
• Cloud Infrastructure: For hosting and data processing (e.g., AWS, Google Cloud)
• Analytics Services: For usage analytics and error monitoring

All third-party providers are contractually obligated to protect your data and use it only for the specified purposes.

5.2 Legal Requirements

We may disclose information if required by law, legal process, or governmental request, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or security issues
• Protect user safety

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Opt-Out: Disable or uninstall the Extension at any time

To exercise these rights, please contact us at hey@tryclico.com.

7. Children's Privacy

The Extension is not intended for users under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your rights

10. European Data Protection Rights (GDPR)

If you are located in the European Economic Area, you have rights under the GDPR including:

• Right to access, rectification, and erasure
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our lawful basis for processing includes:

• Consent: When you explicitly agree to use the Extension's features
• Legitimate Interests: To improve and maintain the Extension
• Contract Performance: To provide the services you request

11. Cookies and Tracking Technologies

The Extension may use local storage to save preferences and settings. We do not use cookies for tracking or advertising purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy with an updated "Last Updated" date. Continued use of the Extension after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: hey@tryclico.com

Address: Unit 1003, 10/F., Tower2, Silvercord, 30 Canton Road, Tsim Sha Tsui, Hong Kong